FAQs

You can register for ASM 2025 by clicking the link at the top of the page. This will take you to the ASN Events online registration system. If you have attended an ASN Events conference before, you will need to log in to your profile as a returning delegate with your original email and password.

If you are registering with ASN Events for the first time, you need to register as a new delegate. You will be taken to a page where you can enter your personal details. This will be the only time you will ever need to enter your details for any event run by ASN Events.

Once you have completed your registration, you will receive a confirmation email, outlining what you have registered for. If you do not receive this email, either your email was entered incorrectly or your registration is not complete. If this happens, please contact ASN Events. Please do not re-register.

You can use your email and password to access your registration at any time to make any necessary changes such as adding additional add-on's, making a payment, downloading your certificate of attendance or your current invoice.

If you wish to make changes to your registration type after you have registered, please email the details to the secretariat - do not re-register or add-on.

If you are a group manager who is arranging registrations for delegates within your organisation, please contact Sally Wills (sally.w@asnevents.net.au) for registration instructions.

If you are a group manager that is arranging the payment of registrations for delegates outside of your organisation, please contact Sally Wills (sally.w@asnevents.net.au) with the following details:

Name of sponsored delegate(s)

Items and amounts to be covered as part of the sponsorship

Name of conference

If you require a separate invoice for sponsored delegates and staff members, please contact Sally Wills sally.w@asnevents.net.au

A secure site is provided for online payment of your charges. This has its own section on the ‘dashboard’. The payment options are:

Credit card - Visa, Mastercard or American Express. Please note that you will be charged a 1.25% surcharge on Visa, Mastercard and 2.95% surcharge for using American Express

Direct debit (you will be emailed banking instructions upon application)

An Australian Tax Invoice will be provided for all registrants once registered. You can reprint this and your receipt from your ‘dashboard’ at any time.

The ABN for the conference is 90 093 246 176. All rates quoted include GST and are in Australian dollars.

All online registrations are checked by the secretariat. If there is any query they will contact you. If you wish to make changes or additions after you have registered, return to your ‘dashboard’. The ‘dashboard’ also keeps a record of any abstracts you have submitted.

ASN supports responsible use of on-line credit card transactions and reports suspected fraudulent activity to Federal Police and the Immigration Office.

Registration cancellations will incur a cancellation fee of A$100 (or cost of registration if less than A$100) if made in writing before Friday 13 June 2025. No refund is payable after that date, however registrations may be transferred to substitute delegates without incurring a fee.

The Conference Organisers accept no liability if an event is cancelled or postponed for reasons beyond their reasonable control resulting from an act of God, governmental regulation, fire, war, terrorist activity or civil commotion.

If the Conference Organisers elect to re-schedule the conference, all registrations and additional items are automatically rolled over to the new dates of the conference.

If the Conference Organisers elects to cancel the event, the liability is limited to a refund of registration costs, subject to fees and conditions. The conference will not refund any travel costs associated with the cancellation of the event. Accommodation pre-payments will be refunded subject to the terms and conditions of the hotel.

Delegates are strongly advised to secure appropriate travel and health insurance. Delegate registration fees do not provide any such insurance coverage. The Conference Organisers and ASN Events as managing agent, accept no responsibility or liability against cancellations of bookings, loss or inconvenience or theft/damage to belongings in this regard.

All best endeavours will be made to present the program as published on the conference website. The Conference Organisers reserve the right to alter, without prior notice, any of the arrangements, timetables, plans or other items relating to the conference for any cause beyond its reasonable control. The Conference Organisers are not liable for any loss or inconvenience caused because of such alteration.

By registering, participants acknowledge and consent that during their attendance at the conference their image or voice may be recorded via video, photograph or by any other means (“recorded”) by an officer or official of the conference which may be distributed or published at the discretion of the Conference Organisers. If you do not wish to be recorded, you are required to formally advise ASN Events in advance by email.

The registration fee does not include insurance of any kind and the Meeting Secretariat cannot take any responsibility for any participant failing to arrange their own insurance. Delegates are encouraged to make their own insurance arrangements to cover any loss caused by unforeseen delay, circumstance or cancellation.